Battery giant EnerSys has introduced a service-reporting tool called the Service Activity Report Management (SARM) system, which allows the company to maintain a full service profile and audit trail for its complete range of Hawker batteries and chargers for motive power applications.
Information logged on to the system during installation and service visits can be analysed to prepare detailed reports and identify maintenance trends. The SARM system gives EnerSys insight into the maintenance of its Hawker batteries and chargers in the material handling and motive power markets. It collects and records service-related information that can be made available to customers who require verification of compliance with procedures and maintenance for key performance indicator reports.
Data relating to a battery or charger is entered into SARM at commissioning and at maintenance or service sessions using unique product details to provide a complete profile of the product’s service history. The system can be accessed online to allow field engineers to update information form any location.